Thank you to all our Zing members for your support, we’ll miss serving you.
We will unfortunately be closing the Zing app in the coming months due to changes in strategic business priorities.
Our mission has always been to enable Zing members to live their best international lives and we’re proud of all that we have achieved in service of that mission. Zing members have been at the heart of everything we’ve built, giving us your trust, support, and feedback to shape Zing into an award-winning international money app.
Thank you
The Zing team
Additional details and FAQs
I want to open an account
We are no longer accepting new customers and you will no longer be able to onboard through the Zing app.
I’m already a member, what does this mean for me now?
There are no immediate changes to your Zing account and your funds remain safeguarded.
All account and app functionality will continue to work as normal until 2 April 2025.
If you have money in your account we recommend that you transfer it to an alternative account or use the remaining balance with payments. You will not be charged for converting other currencies held in your Zing wallets back to GBP.
Key dates for changes to the Zing app
- Zing will work as normal until 2 April 2025
- All account and app functionality will continue to work so you can add funds, convert currencies, transfer, spend or withdraw the money in your account.
- No new funds can be added to your Zing account from 2 April 2025 onwards
- You will no longer be able to top-up or receive inbound payments into your Zing account.
- Zing, and your account, will close on 22 May 2025
- After this date, you will no longer be able to access the Zing app. We will send you a formal notice of termination at the relevant time.
You can close your account yourself anytime before 22 May 2025. If you would like more information on how to do so, please check here
If you have questions
We have prepared a list of FAQs, which you can find via the support tab above, in order to answer any questions you might have. This will be updated regularly to keep you informed.
If you have any other questions, our ZingCare team is ready to help 24/7
Thank you for being a Zing member.